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Overview
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Introduction
Atera brings together various IT management tools into a single, holistic solution.
From Remote Monitoring & Management (RMM) to ticketing, reporting, helpdesk, and patch management, Atera streamlines your IT business operations.
It’s designed to reduce hassle, enhance control, and provide the features you need.
Features
Remote Monitoring and Management (RMM):
- Gain full visibility and control over your IT environment.
- Upgrade from reactive to proactive management with real-time monitoring and automation.
Professional Services Automation (PSA):
Simplify tasks and communication with intuitive helpdesk, billing, and reporting.
AI:
Leverage AI capabilities for smarter decision-making.
Remote Access:
Securely access devices remotely.
Patch Management:
Keep systems up-to-date with automated patching.
Helpdesk:
Efficiently manage client requests and incidents.
Network Discovery:
Discover and map your network infrastructure.
Integrations:
Seamlessly connect Atera with other tools and services.
System Requirements
Windows:
Supported versions: Windows 10, 11, Server 2012, 2012 R2, 2016, 2019, 2022.
Requires Microsoft .NET Framework 4.5 or above.
Mac:
Supported macOS versions: 12 (Monterey), 13 (Ventura), 14 (Sonoma).
For M processor series, ensure Rosetta is installed.
Linux:
Supported distributions: Debian 11 and above, Ubuntu 18 and above.
Requires Sudo and LSHW to be installed2.
Support Information
For any questions or issues, feel free to contact Support Hotline : 2893 8186 or mail to support.cmp@corp.version-2.com
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