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Overview


Introduction

  • Atera brings together various IT management tools into a single, holistic solution.
  • From Remote Monitoring & Management (RMM) to ticketing, reporting, helpdesk, and patch management, Atera streamlines your IT business operations.
  • It’s designed to reduce hassle, enhance control, and provide the features you need.

 Features

  • Remote Monitoring and Management (RMM):
    - Gain full visibility and control over your IT environment.
    - Upgrade from reactive to proactive management with real-time monitoring and automation.
  • Professional Services Automation (PSA):
    Simplify tasks and communication with intuitive helpdesk, billing, and reporting.
  • AI:
    Leverage AI capabilities for smarter decision-making.
  • Remote Access:
    Securely access devices remotely.
  • Patch Management:
    Keep systems up-to-date with automated patching.
  • Helpdesk:
    Efficiently manage client requests and incidents.
  • Network Discovery:
    Discover and map your network infrastructure.
  • Integrations:
    Seamlessly connect Atera with other tools and services.

System Requirements

  • Windows:
    Supported versions: Windows 10, 11, Server 2012, 2012 R2, 2016, 2019, 2022.
    Requires Microsoft .NET Framework 4.5 or above.
  • Mac:
    Supported macOS versions: 12 (Monterey), 13 (Ventura), 14 (Sonoma).
    For M processor series, ensure Rosetta is installed.
  • Linux:
    Supported distributions: Debian 11 and above, Ubuntu 18 and above.
    Requires Sudo and LSHW to be installed2.

 

Support Information

  • For any questions or issues, feel free to contact Support Hotline : 2893 8186 or mail to support.cmp@corp.version-2.com

 

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Features